At Chicago Private Nursing, we believe exceptional care begins with understanding your needs, planning thoughtfully, and delivering skilled support with calm confidence and personal attention. Whether you’re seeking help after a hospital stay, planning for aging at home, or managing ongoing medical needs, our process is designed to feel clear, supportive, and seamless.
Below is a step-by-step look at what you can expect when you choose Chicago Private Nursing.
The first step is simply talking with us. You or a loved one can reach out by phone or email to begin the conversation. We listen carefully to your situation, questions, and concerns so we can understand both the medical needs and the personal context of care.
During this conversation, we may ask:
The goal of this stage is to assess your needs and requirements, and offer guidance and suggestions for your best path forward. We are here to care for you.
Tip: You do not need to know exactly what you want yet! This consultation is designed to help clarify that together.
Once we understand your needs, our nursing director develops a customized care plan tailored to your situation. This plan includes:
This plan is both clinically informed and practical, and it’s written in clear, understandable terms. You’ll always know what the plan is and why we’re recommending it.
Many of our nurses have advanced degrees and training, bringing an extremely high level of expertise to your care. We believe it’s important that your nurse has the correct training and specialized certifications to deliver the best care possible. We carefully match you with a nurse from our experienced team based on:
Continuity is a priority. When possible, the same nurse remains your primary care partner throughout the engagement.
Once care begins, your nurse will show up with clarity and competence. Care is delivered with a balance of professional expertise and personal attentiveness:
Care can be provided in multiple contexts:
This flexibility – attending events, accompanying to appointments, or even adapting on short notice – is one of the aspects that sets concierge nursing apart.
Health needs aren’t static, and neither are our plans. Your nurse and our care team continually assess:
Any adjustments are discussed with you or your designated caregiver, with clear explanations and no surprises.
Throughout your care, we prioritize clear communication with:
This ensures care remains consistent and integrated, whether you’re healing, managing a condition, or planning next steps.
Chicago Private Nursing’s concierge model is intentionally distinct from insurance-based home nursing and traditional agency care. Our standard of care is higher, our nurses are more experienced, and we eliminate logistical and environmental obstacles that may impact your care. Your needs are our absolute priority.
Chicago Private Nursing operates as a private-pay, concierge service. We do not bill insurance directly, but can provide detailed invoices if you seek reimbursement on your own.
This model enables:
We work with you to select days, times, and durations that fit your life, and we communicate changes promptly. Short-notice support is often possible, depending on nurse availability.
Our nurses deliver medical care and skilled support. While they may attend appointments, assist with safe movement, and help maintain routines with your health and well-being in mind, they do not replace household help for cooking, cleaning or tasks outside the scope of professional skilled nursing.
If you’re exploring at-home private care for yourself or a loved one, we’re here to listen and guide you through the options. In most cases, inquiries are returned within an hour, and always as quickly as possible. You’ll speak directly with a nurse who can properly assess your needs, answer your questions and guide next steps.